Privacy Policy
Effective Date: 2025-01-05
Welcome to shilajit.store (“we,” “our,” “us,” or the “Site”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit or make a purchase on our Site, accessible worldwide.
1. Information We Collect
We may collect the following categories of information:
*Personal Information You Provide
*Name, email address, phone number, billing and shipping address;
*Payment details (processed securely through third-party payment gateways);
*For Cash on Delivery orders, no online payment data will be collected. Only delivery and contact information is required to complete the order.
*Account details (if you register an account);
*Customer service inquiries or communications.
*Automatically Collected Information
*Device information such as browser type, IP address, operating system, and device identifiers;
*Usage data, including pages visited, time spent on the Site, and interaction with features;
*Cookies and similar technologies.
*Third-Party Information
*Payment processors and logistics providers may share limited information to fulfill your order;
*Marketing and analytics partners may provide aggregated usage insights.
2. How We Use Your Information
We use the information collected to:
*Process and deliver your orders (including Cash on Delivery orders);
*Provide customer service and support;
*Improve and personalize your shopping experience;
*Conduct analytics and monitor Site performance;
*Send you promotional materials if you have opted in;
*Prevent fraud, unauthorized activities, and ensure security;
*Comply with applicable legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share your information in the following cases:
*Service Providers – with payment processors, shipping companies, and other partners who assist in operating the Site;
*Logistics Partners – for Cash on Delivery orders, your contact and delivery details will be shared with our courier partners to complete the delivery and payment process;
*Legal Requirements – when required to comply with laws, regulations, legal processes, or governmental requests;
*Business Transfers – if our business undergoes a merger, acquisition, or asset sale, your data may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
*Remember your preferences and shopping cart;
*Improve the Site’s functionality and performance;
*Provide analytics and measure marketing effectiveness.
You can disable cookies in your browser settings, though some features of the Site may not work properly.
5. Data Retention
*For online payments, we do not store your full payment card details; all transactions are processed securely through third-party gateways.
*For Cash on Delivery orders, only necessary delivery and contact details are retained for record-keeping and customer service.
*Personal information is kept only as long as necessary for legal, accounting, or reporting requirements.
6. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, use, alteration, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.
7. Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
*Accessing the personal data we hold about you;
*Correcting inaccurate or incomplete data;
*Requesting deletion of your personal data;
*Restricting or objecting to our processing of your data;
*Withdrawing consent to marketing communications;
*Requesting a copy of your data in a portable format.
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” For material changes, we may notify you by email or other prominent means.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
Company Name: Shilajit Store
Email: support@shilajit.store
Phone/WhatsApp: +1 9599510147
Address: 1942 Broadway St STE 314C, Boulder, CO 80302, US